COVID-19 Protocols

We are currently observing CDC guidelines relating to health and safety measures implemented during the COVID-19 pandemic. Clients are allowed into the building, but must call first to advise us that they have arrived.

Upon receiving the call, one of our staff members will come out to meet you. We are allowing only 1 family member in per pet at a time. You MUST be wearing a mask to enter the building. If you prefer not to wear a mask, we can do your appointment in a curbside format where you stay outside and your pet comes in for the visit.

We understand the inconvenience and difficulty of these restrictions. Our number one goal is the health and safety of our team, there families, and your family.

Appointment Policy

To allow ample time for all patients and scheduled surgical procedures, we operate by appointment. Emergency cases shall always receive top priority and be fit in when needed. This can occasionally cause some delay.

For your convenience, “drop-off” appointments can sometimes be arranged. A “drop-off” means you could bring your pet and leave him/her with us for a couple of hours. Once the doctor is done examining your pet, we’ll give you a call and arrange a time to go over the diagnosis and treatments needed.

Patient Arrival Policy

We request that animals be placed on a leash or in a pet carriers before entering the hospital. Even though we make every effort to make our patients feel comfortable during visits, they may be a little uneasy about new people, new surroundings and other pets. This can make them behave differently here rather than home. Also, not every animal that comes into our office has good manners so your pet is safer when you can keep them away from less friendly animals they may encounter.
For the safety of all animals in our care, we require that all vaccinations be up to date.

Payment Policy

We require full payment at the time that services are rendered. For your convenience, we accept Visa, MasterCard, Discover, Care Credit, cash and personal checks.